Domain name registrars NetworkSolutions.com, Register.com and Web.com are asking customers to reset their passwords after discovering an intrusion in August 2019 in which customer account information was accessed.
A notice to customers at notice.web.com:
“On October 16, 2019, Web.com determined that a third-party gained unauthorized access to a limited number of its computer systems in late August 2019, and as a result, account information may have been accessed,” Web.com said in a written statement. “No credit card data was compromised as a result of this incident.”
A spokesperson for Web.com later clarified that the company does not believe customer passwords were accessed.
“We encrypt account passwords and do not believe this information is vulnerable as a specific result of this incident. As an added precautionary measure, customers will be required to reset passwords the next time they log in to their accounts. As with any online service or platform, it is also good security practice to change passwords often and use a unique password for each service.”
Both Network Solutions and Register.com are owned by Web.com. Network Solutions is now the world’s 5th-largest domain name registrar, with almost seven million domains under its control.