DNS is how when you type a URL (web-address) the browser resolves to web-site.

In recent updates, Chrome and other browsers are now offering their own DNS services which is conflicting with the DNS we are offering.

This article will help you disable the DNS in Chrome and remove any conflicts.

Step 1: Open Chrome

Step 2: click on the ‘hamburger menu’ (3 small vertical dots), and then select SETTINGS.

Step 3: select PRIVACY AND SECURITY in the left pane.

Step 4: select SECURITY in the right-pane.


Step 5: scroll down to the Advanced section.

Step 6: click on the slide switch to disable “Use secure DNS”. It will become greyed out like the pictured example below.

Step 7: close the SETTINGS tab. Click on the X on the top bar.

You are done.

Once this has been completed, test your access to your web-sites.