Effective Date: March 11, 2026
Due to ongoing increases in fuel costs, a Fuel Surcharge may be applied to certain services that involve travel, shipping, transport, or on‑site labor. This policy helps offset rising operational expenses related to transportation and ensures continued reliability of service.
1. Purpose of the Fuel Surcharge
The Fuel Surcharge is intended to offset variable fuel-related expenses incurred during service delivery, shipping, or transportation. This charge is not intended to generate profit and may be adjusted based on market conditions.
2. When the Fuel Surcharge Applies
A Fuel Surcharge may be applied to invoices that involve any of the following:
A. On‑Site Services
- Technician visits
- Field service or repair appointments
- Installation services
- Maintenance or inspection visits
- Emergency or after‑hours on‑site support
B. Shipments and Deliveries
- Ground shipments
- Freight deliveries
- Local deliveries, pickups, or drop‑offs
- Courier services
- Palletized or bulk shipments
- Heavy‑equipment or specialized transport
C. Other Transportation Types Subject to Fuel Charges
Fuel surcharges may also apply to services involving:
Ground Transportation
- Company vehicles, vans, trucks, or utility vehicles
- Third‑party logistics providers
- Specialized transport vehicles
Air Transportation
- Air freight
- Priority or overnight air services
Maritime Transportation
- Ocean freight or container shipments
- Port‑to‑port cargo transport
Rail Transportation
- Rail freight or intermodal shipments
Specialized or Expedited Transport
- Refrigerated trucking (reefers)
- Oversized or heavy‑haul carriers
- Hazardous materials transport
- Same‑day, rush, or weekend delivery services
3. Calculation of the Fuel Surcharge
The Fuel Surcharge may be calculated as:
- A fixed fee,
- A percentage of the total service cost, or
- An amount based on industry‑standard fuel indices.
The surcharge will appear as a separate line item on the invoice.
4. Adjustments and Updates
Fuel Surcharge rates may be updated periodically based on fuel market conditions, transportation provider costs, or operational requirements. Updates take effect immediately upon posting on this website or within updated service materials.
5. Exemptions
Certain contracts or agreements may be exempt from fuel surcharges. Exemptions must be documented in writing.
6. Acceptance of Terms
By using our services or engaging in transactions requiring transportation or on‑site service, you acknowledge and agree to the application of the Fuel Surcharge as described in these Terms & Conditions.
