We understand everyone gets busy and schedules can change. We request a minimum of 24 hours’ notice for cancellations or to make changes to your appointment to ensure our technicians are available.
| COSTS: | – Per our current rates sheet, or prevailing rates – Minimum fee is equivalent to one billable hour. – Full rate charge is equivalent to the scheduled time allowed. |
| PAYMENT TERMS: | – Existing client: Due upon completion, or per agreement – New client: Amount due prior to appointment |
| PAY TYPES: | Zelle, ACH, check, credit card, and cash. |
| TERMS: | – E-mail, text, or contact us at 310-421-4090 by 10:00 am on the business-day prior to your appointment to notify us of any changes or cancellations. If prior notification is not given, you will be charged our minimum fee. – Cancellations/No Shows at time of scheduled job will result in full rate charges. – Time changes for next-day or day-of appointments will result in a minimum charge. These changes are handled with best-effort accommodation, but we cannot guarantee the same day availability. – Agree to all of our terms and conditions here |
| ACCEPTANCE; | Your response and confirmation is not required unless there is a change to the scope-of-work, date, and/or time of the appointment. |
| NOTES: | Please contact us as soon as possible for any changes to the schedule. If there are any changes to the appointment description and scope of work, let us know ahead of time so we can plan out enough time to finish your job. |
| BUSINESS HOURS: | Business Hours are Monday through Friday from 9:00 am to 5:00 pm Pacific, excluding holidays |
| OUTSIDE BUSINESS HOURS AND HOLIDAYS: | – After Hours: any time outside of 9:00 am to 5:00 pm, Monday through Friday, excluding holidays. Premium rates apply for services rendered outside of normal business hours. – Holidays Observed: all Federal holidays. Our offices are closed for the entire day. Holiday rates apply to any services provided on Federal holidays. Holiday rates are distinct from after-hours rates. |
| OUR CONTACT INFO: | 310-421-4090 (call or text) Support@USServiceCenter.com (e-mail) |