HIPAA Compliance in Real Life: Services and Tools Small Practices Need

1. Secure Electronic Health Records (EHR) System

  • Purpose: Store and manage patient data securely.
  • Examples: SimplePractice, TherapyNotes, Kareo, DrChrono
  • HIPAA Role: Ensures ePHI is encrypted, access-controlled, and audit-logged.

2. Encrypted Email and Messaging

  • Purpose: Communicate with patients and other providers securely.
  • Examples: US Service Center provides these services and solutions
  • HIPAA Role: Prevents unauthorized access to PHI during transmission.

3. Secure Telehealth Platform

  • Purpose: Provide virtual care without compromising patient privacy.
  • Examples: Zoom for Healthcare, Doxy.me, VSee, TheraPlatform
  • HIPAA Role: Ensures video sessions are encrypted and not recorded without consent.

4. Business Associate Agreements (BAAs)

  • Purpose: Legally bind vendors to HIPAA compliance.
  • Examples: Must be signed with any third-party service handling PHI (e.g., billing, cloud storage, IT support).
  • HIPAA Role: Ensures shared responsibility for data protection.

5. Cybersecurity Tools

  • Purpose: Protect systems from breaches, malware, and unauthorized access.
  • Examples:
    • Antivirus/Firewall: US Service Center provides these services and solutions
    • MFA Tools: Duo Security, Google Authenticator
    • Password Managers: US Service Center provides these services and solutions
  • HIPAA Role: Meets Security Rule requirements for technical safeguards.

6. Staff Training and Awareness

  • Purpose: Educate employees on HIPAA rules and best practices.
  • Examples: US Service Center provides these services and solutions
  • HIPAA Role: Required under the Privacy and Security Rules.

7. Risk Assessment and Compliance Audits

  • Purpose: Identify vulnerabilities and document compliance.
  • Examples: US Service Center provides these services and solutions
  • HIPAA Role: Required annually and after major changes.

8. Secure Cloud Storage and Backup

  • Purpose: Store and back up PHI safely.
  • Examples: US Service Center provides these services and solutions
  • HIPAA Role: Ensures data is recoverable and protected from loss or ransomware.

9. Physical Security Measures

  • Purpose: Prevent unauthorized physical access to PHI.
  • Examples:
    • Locked file cabinets
    • Badge access systems
    • Surveillance cameras (in non-treatment areas)
  • HIPAA Role: Required under the Security Rule’s physical safeguards.

10. Breach Response Plan

  • Purpose: Respond quickly and legally to data breaches.
  • Examples: Templates and services from HIPAA compliance vendors like US Service Center
  • HIPAA Role: Required under the Breach Notification Rule.