Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Acceptance of Terms

By using our AI voice recording, translation, and summarization services (“Services”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our Services.

2. Service Description

Our Services include:

  • Recording and processing of voice audio using artificial intelligence technology
  • Real-time or batch translation of spoken content into various languages
  • Generation of summaries and transcripts of recorded voice content
  • Storage and retrieval of processed voice data

3. Voice Recording Authorization and Consent

3.1 Explicit Consent

By using our Services, you explicitly authorize us to:

  • Record your voice and any audio content you provide
  • Process, analyze, and store your voice recordings using AI technology
  • Create transcripts, translations, and summaries of your voice content
  • Retain recordings for the purposes outlined in these Terms

3.2 Third-Party Consent

You represent and warrant that you have obtained all necessary permissions and consents from any third parties whose voices may be recorded during your use of our Services. You are solely responsible for ensuring compliance with all applicable laws regarding recording of third-party voices.

3.3 Revocation of Consent

You may revoke your consent to voice recording at any time by discontinuing use of our Services and requesting deletion of your data as outlined in Section 8.

4. Data Processing and AI Technology

4.1 AI Processing

We use advanced artificial intelligence and machine learning algorithms to:

  • Convert speech to text
  • Translate content between languages
  • Generate summaries and insights from voice content
  • Improve service accuracy and performance

4.2 Data Training

Your voice data may be used to train and improve our AI models, unless you specifically opt out of this use. Trained models do not retain identifiable voice characteristics.

4.3 Processing Limitations

While we strive for accuracy, AI-generated translations and summaries may contain errors or inaccuracies. You acknowledge that AI processing is not perfect and should review all outputs for accuracy.

5. Data Privacy and Security

5.1 Data Protection

We implement industry-standard security measures to protect your voice recordings and associated data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security audits and updates
  • Compliance with applicable data protection regulations

5.2 Data Sharing and Disclosure

We will not share, sell, or disclose your voice recordings or personal data to third parties except:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights or the safety of users
  • To authorized service providers under strict confidentiality agreements

5.3 International Data Transfers

Your voice data may be processed and stored in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for international data transfers.

6. Permitted Uses and Restrictions

6.1 Permitted Uses

You may use our Services for:

  • Personal, business, or educational purposes
  • Creating transcripts and translations of your own content
  • Generating summaries for legitimate purposes

6.2 Prohibited Uses

You may not use our Services to:

  • Record voices without proper consent
  • Process illegal, harmful, or offensive content
  • Violate privacy rights or applicable laws
  • Circumvent security measures or access controls
  • Create deepfakes or other deceptive content

7. Data Retention and Storage

7.1 Retention Period

We retain your voice recordings and processed data for the following periods:

  • Active recordings: As long as your account remains active
  • Processed transcripts and translations: Retained indefinitely until deleted or no longer needed.
  • Backup copies: Retained indefinitely until deleted or no longer needed.

7.2 Storage Location

Your data is stored on secure servers located in Microsoft and Google Servers with appropriate backup and disaster recovery measures.

8. Data Subject Rights

8.1 Access and Portability

You have the right to:

  • Access copies of your voice recordings and processed data
  • Request data in a portable format
  • Receive information about how your data is processed

8.2 Correction and Deletion

You may:

  • Correct inaccuracies in your account information
  • Request deletion of your voice recordings and associated data
  • Object to certain types of processing

8.3 Exercising Rights

To exercise these rights, contact us at Hello@USServiceCenter.com. We will respond within 30-days of receiving your request.

9. Intellectual Property

9.1 Your Content

You retain ownership of your original voice recordings and content. You grant us a limited license to process your content solely for providing our Services.

9.2 Generated Content

AI-generated transcripts, translations, and summaries are provided to you under a non-exclusive license. We retain rights to the underlying AI technology and algorithms.

10. Disclaimers and Limitations

10.1 Service Availability

We do not guarantee continuous, uninterrupted access to our Services. We may suspend or modify Services for maintenance, updates, or other reasons.

10.2 Accuracy Disclaimer

AI-generated content may contain errors, inaccuracies, or omissions. We do not warrant the accuracy, completeness, or reliability of translations or summaries.

10.3 Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, consequential, or incidental damages arising from use of our Services.

11. Compliance and Legal Requirements

11.1 Regulatory Compliance

We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable privacy and data protection laws

11.2 Industry Standards

Our Services adhere to relevant industry standards for voice processing and data security.

12. Account Management

12.1 Account Responsibility

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Compliance with these Terms

12.2 Account Termination

We may terminate your account for:

  • Violation of these Terms
  • Illegal or harmful use of Services
  • Non-payment of fees (if applicable)

13. Updates and Modifications

We may update these Terms periodically. Material changes will be communicated through our website terms and conditions page at https://USServiceCenter.com/terms. Continued use of Services after changes constitutes acceptance of modified Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of California without regard to conflict of law principles.

14.2 Dispute Resolution

Disputes will be resolved through binding arbitration.

15. Contact Information

For questions about these Terms or our Services, contact us at:

Email: Hello@USServiceCenter.com
Phone: 310-421-4090

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of our Services and supersede all prior agreements and understandings.

By using our AI voice recording, translation, and summarization services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.