SMISHING is on the rise

Protect Yourself from Text and Email Scams

Sending emails and texts that impersonate businesses and financial institutions is a common method used by scammers to obtain your personal information and commit identity fraud.

SMS Phishing, also known as “Smishing”, is a method that uses fraudulent text messages that ask you to click on a malicious link or respond with personal information. Phishing is the sending of emails from what appears to be a reputable company to entice individuals to respond with personal information.

Follow the best practices listed below to help protect yourself from Phishing and SMS Phishing aka Smishing.

Best Practices:

  1. Do not click on unsolicited links.
  2. Never verify personal details or respond to requests for personal details through a text message or email.
  3. Before responding to a text or clicking on URLs sent via text, ask yourself if you were expecting this SMS notification.
  4. Financial institutions do not request personal information or for you to send documents via text.

Indicators that an Email or Text may be Fraudulent:

  1. Email requests that appear to be from a business but contain personal email addresses such as iCloud, Gmail, Yahoo, etc.
  2. Texts that are sent from unknown numbers or numbers that block Caller ID.
  3. Short URLs or unsecure URLs – these can be used to hide the true location of the link they want you to click.
  4. Requests are for gift cards and/or Western Union payments.

At US Service Center, we focus on helping our clients protect themselves against fraudulent activity. If you have received a US Service Center email or text that you feel may be fraudulent, please contact us at 310-421-4090.